One Day Workshop

Critical Success Factors for Consulting & Collaborating
with

Luncheon Remarks by Peter F. Drucker
Saturday, September 25, 1999
Claremont McKenna College

Sponsored by
The Southern California Chapter of the American Statistical Association
The Reed Institute of Applied Mathematics, Claremont McKenna College
The UC Irvine Center for Statistical Consulting

8:30-9:00 REGISTRATION and coffee & bagels

9:00-9:45 WHAT CLIENT EXECUTIVES EXPECT FROM US: What pleases them? What disappoints them?
· Ronald Loveridge, Mayor of Riverside and Associate Professor of Political Science, UC Riverside
· James Thomas, Strategic Programs, Department of the Navy
· Frederic Wan, Vice Chancellor for Research and Dean of Graduate Studies, UC Irvine

9:45-10:15 NETWORKING

10:15-11:30 HOW TO MAKE REAL CONTRIBUTIONS IN BUSINESS, ENGINEERING, & MEDICINE: What are the tricks of the trade? What are potential pitfalls?
· Arnold Goodman, Associate Director, UC Irvine Center for Statistical Consulting
· Robert Lunn, A Principals of Decision Support Metrics
· Janet Myhre, Professor of Mathematics and Director of The Reed Institute of Applied Mathematics, Claremont McKenna College
· Kenneth J. Resser, Director, Biostatistics, AMGEN Inc.
· Michael Raugh, Director, Mathematics Clinics, Harvey Mudd College

11:40-1:20 LUNCH WITH DRUCKER AS APPETIZER AND SAUNDERS AS DESSERT
· Peter Drucker, Clark Professor of Social Science, Claremont Graduate University
· Sam Saunders, Professor of Pure & Applied Mathematics, Washington State University

1:30-2:45 PERSONAL APPROACHES & INSIGHTS FOR PROVIDING SERVICE TO CLIENTS: What contributes to success? What contributes to failure?
· Robert Newcomb, Director, UCI Center for Statistical Consulting
· Joyce Niland, Chair, Division of information Sciences and Director,
Department of Biostatistics, City of Hope National Medical Center
· Marti Russell, Performance Alliance
· Donald Ylvisaker, Professor of Mathematics and Consultant, Statistical Consulting Center, UCLA
· Rodney Smith, President, Stratecon

2:45-3:15 NETWORKING

3:15-4:00 ASK OUR SPEAKERS: How to interact with customers? How to really solve problems?

4:00-5:00 RECEPTION

DIRECTIONS

From I-10 in Claremont, take the Indian Hill exit and go North about 2 miles to Foothill. Turn Right (East) and go about 1 mile to Claremont Blvd. Turn Right (South) and take the first right (9th Street). Park in lots on the left. Follow the signs to the Workshop.

If you would like written confirmation that your reservation was received, please enclose self-addressed, stamped envelope along with your registration form and check.

Refund requests must be postmarked on or before September 17 and must include self-addressed, stamped envelope.